Frequently Asked Questions
Find answers to common questions about our products, ingredients, skincare routine, shipping, returns, and more.
Simply browse our products, add your favorites to the cart, and complete checkout. You’ll receive an order confirmation by email once your purchase is complete.
Our formulas are crafted for melanin-rich skin and work beautifully on all skin types — normal, dry, oily, combination, and sensitive.
Yes! We use clean, gentle, science-backed ingredients. We recommend patch-testing new products if your skin is extremely reactive.
Our formulas blend natural plant extracts with dermatologist-approved actives (like Niacinamide, Kojic Acid, or Dead Sea Minerals) to give safe, effective results for melanin-rich skin.
Most customers see improvements within 2–4 weeks, depending on the concern (dark spots, texture, hydration). Consistency is key!
Absolutely. Our Dark Spot Serums, Kojic & Turmeric Soap, and Niacinamide formulas are specifically designed to fade hyperpigmentation and even out skin tone.
Yes — our products are designed to complement each other. You can safely build a routine using our cleansers, serums, moisturizers, and body care products.
You will receive a tracking link by email as soon as your order ships. You can also track your order directly through your account.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and local secure payments depending on your region.
Orders are processed within 24–48 hours.
Shipping usually takes:
- 3–7 business days (USA & Canada)
- 7–12 business days (International)